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By Tag > e-commerce

5 lessons available

Getting a Client Buy-in Part 2

In Part Two of a two-part series on client buy-in, we’re looking at just how to get your client to see your vision, and agree to your strategy....

Host: Spencer, Adam
Grammar: Sold

Published: March 22, 2016

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Getting a Client Buy-In Part I

You’ve managed to get the client’s attention, even managed to get a face-to-face meeting, but how do you finally convince them to go with your idea? In today’s lesson we’ll talk about how to get the client buy-in....

Host: Spencer, Adam
Grammar: suffixes

Published: March 10, 2016

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Direct Response Advertising

Following up on our lesson on Brand Advertising, today we look at direct response advertising. Listen in as we walk you through its main characteristics. ...

Host: Chris, Adam

Published: June 11, 2015

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The Alibaba IPO

Alibaba is the engine that can't be stopped! With one of the biggest IPOs ever only a few days ago, what's next for this Chinese e-commerce giant?...

Host: Jenny, Chris

Published: October 27, 2014

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Handling Customer Complaints

Handling a customer’s complaint can be a tough job. Today, you’ll learn how to deal with an angry customer. In today’s dialogue, a customer service rep is on the phone with any agitated customer. She orders a dress online and still hasn’t received it. At the end, the customer service rep solves the ...

Host: John, Cynthia

Published: September 18, 2013

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